Ops, Rooms, Guest, Rides, and Pay work as one disruption response layer.
The operating system for airline disruption management
One disruption. One platform. Full control.
When a flight is disrupted, NexaStudio runs the response. Hotels sourced and ranked. Transport coordinated. Passengers notified. Spend governed. Every decision logged. No outsourcing. No manual handoffs.
Built with airline teams
Pilot readiness before launch theater.
NexaStudio is being shaped with airline operators and rollout conversations, with pilots underway. The credibility on this page comes from what the platform governs, how teams stay in control, and how quickly it can be validated with your operation.
Current traction Pilots underway
Built with airline teams and structured for governed rollout.
One workspace keeps operations, finance, procurement, and support on the same record.
Connect through API, file-based feeds, or manual intake while pilots take shape.
Who this is built for
One workspace for the teams carrying the disruption.
Designed for the people who need the same decision trail at different moments of the event.
Airline OperationsAirport TeamsProcurementFinanceCustomer CareGround Transport
The NexaStudio platform
Five products. One disruption control layer.
Nexa Ops, Rooms, Guest, Rides, and Pay replace manual processes, outsourced coordination, and fragmented communication end to end.
Disruption board 4 actions live
Passengers segmented
162 Hotel flow launched
93% Exceptions held for review
12 One disruption record. Live operational control.
Nexa Ops is the command layer for the entire event. It ingests the disruption, segments passengers by handling rules, launches hotel, rides, and passenger flows, and keeps every exception visible for operators in real time.
Hotel ranking Policy aware
Holiday Inn Aeropuerto
88
Hotel Plaza Terminal
72
Suites Centro
61
Search. Rank. Book.
NexaStudio searches hotel inventory across multiple sources simultaneously - GDS, bedbanks, and airline contracts. AI-powered ranking enforces your policies automatically. Every affected passenger assigned and booked in one operation.
Message sent Select your approved hotel
Room, voucher, and ride details in one self-service flow.
Accept room Book ride Request help
One notification. Everything the passenger needs.
Passengers receive a single notification - email, WhatsApp, or SMS - with a link to a self-service app. No download required. They accept or decline their assigned room, view hotel details, book ground transport, and contact support if needed.
Ground coordination Live capacity
Airport to zone A
76%
Zone A to overflow hotels
54%
Return trip to terminal
81%
Airport to hotel. Hotel to airport. Handled.
Ground transport is coordinated alongside hotel selection, not after it. Transport cost factors into every hotel recommendation, so total spend is optimized, not just room rate. Passengers book directly from the Nexa Guest app.
Voucher oversight Spend controlled
Meal vouchers
87%
Hotel compensation
64%
Manual exceptions
38%
Compensation issued with full control.
Nexa Pay manages vouchers, reimbursements, and policy-based compensation without forcing finance teams into manual cleanup. Every issued amount is linked to the disruption event, passenger outcome, and approval logic that triggered it.
Platform capabilities
Enterprise-grade depth without the architecture diagram.
Rules
Policy Engine
Your operational rules, enforced automatically across every decision.
Contracts
Direct Agreements
Contracted rates loaded, compared against market, savings tracked.
Intelligence
AI Optimization
Actionable recommendations to reduce cost and improve outcomes.
Communication
Multi-Channel Notifications
Email, SMS, WhatsApp - time-bound and auto-escalating.
Visibility
Analytics & Reporting
Cost per passenger, automation rates, and savings analysis in real time.
Compliance
Audit & Compliance
Every decision logged with full traceability. Built for regulated operations.
Integration & orchestration
Fits your operations. Not the other way around.
NexaStudio connects to your existing airline systems - ERP, flight data, and operations tools - via API, file-based feeds, or manual entry. It runs alongside the infrastructure you already depend on, not instead of it.
Intelligent guidance
Surface the next best action, summarize disruption context, and generate recommendations with the reasoning always visible.
Automatic orchestration
Policy-compliant flows run automatically when the rules are clear and the cost is within range.
Manual orchestration
Pause, reroute, or approve any action from a single control plane. No black boxes.
Human override
Every intervention is explicit, attributable, and recorded in the disruption record.
Pilot program
Plan a pilot What a pilot proves before rollout.
Start with a real disruption scenario, connect the inputs you already have, and validate how Nexa handles hotels, passenger messaging, rides, approvals, and auditability with your team.
Connect your real inputs
Use live operating data or structured pilot scenarios to test how the workspace behaves under airline conditions.
Validate governed response
Review hotel ranking, passenger messaging, rides, approvals, and auditability before a broader rollout.
Request a demo
See NexaStudio in action.
Request a personalized demo with your airline's disruption data.
- Live walkthrough of all five products
- Tailored to your airline's operations
- No commitment required